Privacy Policy

At Kutoka Lodge, we respect and protect the privacy of our guests. This Privacy Policy explains how we collect, use, and safeguard your personal information when you stay with us or use our services.

1. Information We Collect

We may collect the following information from guests:

• Full name and contact details
• Identification details (for check-in purposes)
• Booking and payment information
• Special requests or preferences
• Communication history with our team

2. How We Use Your Information

Your information is used for:

• Processing bookings and reservations
• Providing accommodation and guest services
• Communication regarding your stay
• Improving our services and guest experience
• Legal and security requirements when necessary

3. Data Protection

We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse. Only authorized staff have access to guest information.

4. Information Sharing

We do not sell or rent your personal information. We may only share data with:

• Service providers involved in your stay (e.g., booking systems, payment processors)
• Authorities if required by law

5. Cookies & Website Use

If you use our website, we may use cookies to improve your browsing experience and analyze website performance.

6. Data Retention

We retain guest information only for as long as necessary to fulfill operational, legal, and accounting requirements.

7. Your Rights

Guests may request to:

• Access their personal data
• Update or correct information
• Request deletion of data where applicable by law

8. Security

We implement reasonable security measures to ensure your data is protected against unauthorized access or disclosure.

9. Changes to This Policy

Kutoka Lodge reserves the right to update this Privacy Policy at any time. Any changes will be posted on our official platforms.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us through our official communication channels at Kutoka Lodge.